Returns & Refunds
Easy Returns, Hassle-Free Experience
At Nestmielle, your satisfaction is our priority. We want you to feel confident when choosing pieces to make your home warm and beautiful.
If you are not completely satisfied with your purchase, we are happy to assist you with a return or refund request.
Return Policy
You may request a return within:
30 days of receiving your order
To be eligible for a return:
• Items must be unused and in their original condition.
• Products must include original packaging and accessories.
• Proof of purchase is required.
Non-Returnable Items
Some items cannot be returned, including:
• Used or damaged products
• Customized or personalized items
• Gift cards
• Clearance or final sale items
How to Request a Return
To start a return, please contact our customer support team with:
• Order number
• Product details
• Reason for return
Our team will provide return instructions and assist you through the process.
Refund Process
Once your return is received and inspected, we will send you a confirmation email.
Approved refunds will be processed to your original payment method within:
5–10 business days
Please note that your bank or payment provider may require additional processing time.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Need Help?
Contact us:
Email:
support@nestmielle.com
Our team will respond within 24–48 business hours.